Remote Customer service Jobs β€’ Customer Success

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Customer Success Specialist

Property Leads πŸ’πŸ’°πŸ“ˆ
$2,500–$3,000
USD/year

The Customer Success position at Property Leads is responsible for identifying, managing, and assessing customer concerns and questions. The successful candidate will be a customer-centric individual who can clearly and professionally communicate with clients, resolve inquiries, and handle complaints promptly. This role will ensure our clients are supported while following company policies.

Customer Success Business Partner

Anaplan β˜οΈπŸ“ŠπŸ“ˆ

As a Customer Success Business Partner, you will manage a portfolio of customers, driving adoption, expansion, retention, and ROI. Serve as a trusted advisor, helping customers achieve objectives and transform processes using Anaplan. You will also identify customer pain points and guide them on how Anaplan can address their specific needs, leading Quarterly Success Reviews and expanding Anaplan.

Enterprise Customer Success Manager (Remote) London, UK

Vendavo πŸš€πŸ’‘πŸ€
Europe 5w PTO

As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.

Customer Success Manager

Sardine 🐟🐠🐑
$120,000–$150,000
USD/year

As a Customer Success Manager, you'll manage customers, maximize the value of Sardine's products, and collaborate with Sardine teams to meet customer needs in risk, fraud, compliance, and payments. In this role, you should build strong relationships with customers, provide strategic analysis, and translate complex problems into actionable solutions. You'll also monitor KPIs and proactively solve fraud typologies.

Customer Success Manager

FourKites πŸššπŸ“ˆπŸ“Š

FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites.

Senior Director of Customer Success

Vivian Health πŸ₯β€οΈβ€πŸ©ΉπŸ’
$170,000–$260,000
USD/year

You will be a pivotal leader in ensuring optimal client engagement and satisfaction with the Vivian platform for our healthcare staffing agency customers. This role involves developing strategies to maximize customer retention and success, growing Net Retention Revenue while managing a dedicated team to execute these plans effectively. This position is crucial for guiding the company through a significant growth phase, with the goal of substantially increasing annual recurring revenue.

Customer Success Manager, Bilingual English-Japanese

Xplor βš™οΈβ˜οΈπŸ€

You'll join our Fitness & Wellbeing vertical, offering market-leading software products to gyms, health clubs, leisure, and parks & recreation centers, helping to secure the long-term success of our clients. Leading on technical investigation work and providing support throughout the entire customer life cycle, you'll build strong, long-lasting relationships and become a trusted advisor. Operate as the customer's trusted advisor, cultivate relationships, and provide a consistent and frictionless experience.

Associate Customer Success Manager - HiEd

Parchment πŸ“šπŸ“œβœ‰
$60,000–$60,000
USD/year

As an Associate Customer Success Manager, activities are focused on creating a phenomenal experience for members. CSM’s provide strategic oversight for the management and utilization of eTranscript SAAS technology by working with a cross-functional team. This role requires a highly motivated, professional, and organized individual who is a team player capable of managing priorities.

Enterprise Customer Success Manager (Remote)

Vendavo β˜οΈπŸ€πŸ“ˆ
US Unlimited PTO 11w maternity

As a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.

Principal Customer Success Manager - Strategic

Vendavo β˜οΈπŸ’‘πŸ“ˆ
Europe 5w PTO

As a Strategic Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused on maintaining and strengthening relationships with senior leaders and decision-makers across various business units and geographies. The Strategic CSM is proactive in driving adoption, value realization and aligning Vendavo’s solutions with the customer’s long-term business strategy.